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Question: Discuss about theFoundations of Professional Planningfor Hospitality. Answer: The Industry When I graduate, I intend to join the hospitality/tourism industry. This industry is considered as the amalgamation of several different kinds of service industries such as the theme parks, cruise lines, transportation and others (Mok Sparks and Kadampully 2013). The hospitality industry is considered as the multi-billion industry that is dependent on leisure and the disposable income of the population. Tourism industry in Australia is considered as the most important contributor in the economy of Australia. Tourism industry represents 3% of the GDP of Australia and it also plays an important role in the national economy (Tribe 2015). I feel that tourism industry has great contribution to the society. The tourism industry presents rich culture of a country to the foreign visitors (Su and Lin 2014). The traditions, places of interest and the festivals of Australia are depicted well and this is being done by tourism sector (Mok Sparks and Kadampully 2013). This industry also has the ca pability of justified representation of the traditional as well as cultural diversity of Australia. The indigenous communities of Australia are being affected by the tourism industry. I feel that the Aborigines are being employed by the varied job roles that are provided by the tourism sector. If the Aborigines have good communication skills, adequate literacy levels in English and able to adopt different cultural styles, then they would be eligible for various job opportunities in the tourism sector (Sharpley and Telfer 2014). The tourism industry is different in various countries of the world and it has been seen that while some of the countries have developed successful tourism industry, other have failed to do so. In developing countries, tourism can be a source for driving major economic growth while in the developed countries, it may be another contributor in the national economy (Baker Merkert and Kamruzzaman 2015). Tourism is instrumental in maintaining adequate amount of social interaction between the host community and the tourists. It creates a place where there is mutual appreciation, tolerance, awareness, learning and understanding. The tourism is responsible for the education of the people in the host countries, whereas it is also instrumental in the development of the socio-economic position of the country. There are number of different job roles in the hospitality sector. I have number of different opportunities when it comes to employment in this sector. This industry has several entry-level jobs but it also provides opportunities for managerial position and high hierarchical positions (McGinley et al. 2014). I can be recruited as concierge, who has a direct interaction with the customers and they often act as a liaison between the hotel and the customers. There are opportunities for executive chefs, including a number of kitchen jobs such as waiters, kitchen staffs and the kitchen managers (Mok Sparks and Kadampully 2013). There are also opportunities for general manager and housekeepers who are responsible for overall administration of the hotel and maintaining optimal level of cleanliness respectively. The primary areas of the hospitality industry are- accommodation, pubs, licensed clubs, cafes, restaurants and casinos (Tasci et al. 2016). The industry has witnessed a tremendous gr owth since its inception. The Australian Hotels Association (AHA) is the peak body in this sector, which has over 5000 members that is spread across the territories and states of the country (Manoharan Gross and Sardeshmukh 2014). This apex body represents almost 24 million visitors of Australia and the rich hotel culture of the country. Professional Skills I aspire to become the general manager of the hotel in which I would be working. This role would require me to supervise the guest services, front desk, kitchen manager and others. I need to make sure that all the departments are running smoothly and they ensure maximum guest satisfaction. There are requirements that are important for getting employed in this sector. I need to have good management skills, detail oriented and highly numerate. I would require that I need to connect with guests and create a positive work environment. I need to create constant memorable experiences so that the guests would be coming in the hotel time and again. The code of ethics of the profession are several and I need to adhere to them. I should respect the confidentiality of the guests information and should maintain anonymity of the client. I should also abide by the provisions of the Employment Agencies Act and Equal Employment Opportunities. I have found out that the industry experts opine that the ideal candidates wishing to work in this industry should have prior general manager experience and prior exposure to this industry. They also opine that I need to show clear leadership patterns and direct all the team members. I should be able to communicate well with the guests so that I can take their orders. Personal Skills I have identified throughout my college life that I am good at leading a team of people. I was the sports captain and hence I am sure that I have the capability to lead a team in my workplace too. I am a people person and hence would be able to manage my group of people at the hotel. I have charming personality and I am successful in controlling emotions and hence I would be able to be successful as the general manager of a hotel. I am able to know that these are my strengths because I was appreciated by my faculty members. I was also class representative, which would not be possible if I lacked communication skills or I lacked appropriate personality. References Baker, D., Merkert, R. and Kamruzzaman, M., 2015. Regional aviation and economic growth: cointegration and causality analysis in Australia.Journal of Transport Geography,43, pp.140-150. Manoharan, A., Gross, M.J. and Sardeshmukh, S.R., 2014. Identity-conscious vs identity-blind: Hotel managers use of formal and informal diversity management practices.International Journal of Hospitality Management,41, pp.1-9. McGinley, S., ONeill, J., Damaske, S. and Mattila, A.S., 2014. A grounded theory approach to developing a career change model in hospitality.International Journal of Hospitality Management,38, pp.89-98. Mok, C., Sparks, B. and Kadampully, J., 2013.Service quality management in hospitality, tourism, and leisure. Routledge. Sharpley, R. and Telfer, D.J. eds., 2014.Tourism and development: concepts and issues(Vol. 63). Channel View Publications. Su, Y.W. and Lin, H.L., 2014. Analysis of international tourist arrivals worldwide: The role of world heritage sites.Tourism Management,40, pp.46-58. Tasci, A.D., Pizam, A., Croes, R. and Chen, P.J., 2016. The return on investment for undergraduate degrees in hospitality and tourism management.Tourism Economics,22(3), pp.505-526. Tribe, J., 2015.The economics of recreation, leisure and tourism. Routledge.